Privacy Notice
Last updated: March 2026
Information We Collect
When you use ETA Entry Online, we collect personal information necessary to process your Electronic Travel Authorisation application. This includes your full name, date of birth, nationality, passport details, travel itinerary information, and responses to eligibility questions. We also collect your email address for communication purposes and technical data such as browser type and IP address to maintain platform security and performance.
How We Use Your Information
Your personal information is used exclusively for processing your ETA application, communicating application status updates, providing customer support, improving our platform experience, and complying with applicable legal obligations. We do not use your data for unrelated marketing purposes or sell it to external parties.
Data Protection Measures
We implement industry-standard encryption protocols for all data transmissions between your device and our servers. Your personal and passport information is stored in secure environments with strict access controls, regular security audits, and comprehensive monitoring systems. We maintain detailed access logs and employ multi-factor authentication for all administrative systems.
Data Retention
We retain your application data for the period necessary to fulfill the purposes outlined in this policy, after which it is securely deleted or anonymized. Specific retention periods vary based on the type of data and applicable regulatory requirements. You may request information about our retention periods by contacting our support team.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. You may also object to certain processing activities or request data portability. To exercise any of these rights, please contact our support team at [email protected] with your request and application reference number if applicable.
Cookies & Tracking
Our platform uses essential cookies to maintain session functionality and security. We may also use analytical tools to understand platform usage patterns and improve our services. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Material changes will be communicated through our platform or via email to registered users. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
Email: [email protected]
Address: Nava Health MD Inc, 9755 Patuxent Woods Drive, Suite 100, Columbia, MD 21046