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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

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Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

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Declaration Withdrawal — Cancellation Request

Cancel Existing Declaration

The Applicant may request the withdrawal of a submitted Electronic Travel Authorisation declaration in accordance with the cancellation provisions set forth herein. All cancellation requests are subject to administrative review and the applicable refund policy.

Notice of Cancellation Implications

Cancellation of a submitted declaration is an irrevocable administrative action. Once processed, the declaration cannot be reinstated, reopened, or resumed. A new submission — inclusive of all applicable fees — will be required if The Applicant subsequently wishes to obtain an Electronic Travel Authorisation. The Applicant is strongly advised to consider the implications of cancellation prior to initiating a withdrawal request.

Cancellation Eligibility

A cancellation request shall be considered eligible for processing only where the following conditions are satisfied:

  • § 1.1The declaration must hold a current status of "SUBMITTED" or "UNDER REVIEW." Declarations that have already received a final determination ("APPROVED" or "REJECTED") cannot be cancelled.
  • § 1.2The cancellation request must be submitted by the same individual who initiated the original declaration, as verified through the registered correspondence address and Application Reference Number.
  • § 1.3The request must be submitted prior to the issuance of the authorisation credential. Post-issuance revocation is governed by separate regulatory provisions.

Cancellation Procedure

To initiate a cancellation request, The Applicant shall adhere to the following procedure:

  • § 2.1Submit a formal cancellation enquiry via the Contact section of this portal. The enquiry must include the Application Reference Number, registered email address, and a statement of the grounds for withdrawal.
  • § 2.2Upon receipt, the administrative authority shall verify the identity of the requestor and confirm the eligibility of the declaration for cancellation.
  • § 2.3If the cancellation request is approved, The Applicant shall receive confirmation of the withdrawal via the registered correspondence address. The declaration status shall be updated to "CANCELLED" within the administrative system.
  • § 2.4Processing of cancellation requests is subject to the standard administrative timeline. The Applicant shall not consider the declaration cancelled until formal confirmation is received.

Refund Provisions

Refund eligibility in the event of cancellation is governed by the Refund Policy of this portal. The following general provisions apply:

  • § 3.1Cancellation requests received prior to the commencement of adjudication may be eligible for a partial or full refund of the administrative service fee, subject to the terms of the Refund Policy.
  • § 3.2Cancellation requests received after the commencement of adjudication are generally not eligible for a refund, as administrative resources have been expended in the processing of the declaration.
  • § 3.3Any applicable refund shall be processed to the original payment instrument within the timeframe specified in the Refund Policy.

Post-Cancellation Obligations

▸ Post-Cancellation Advisory

Following confirmation of cancellation, The Applicant is advised that they no longer hold a valid or pending Electronic Travel Authorisation. Travel to the destination jurisdiction without a valid ETA may result in denial of boarding, inadmissibility at the port of arrival, or administrative penalties. If The Applicant intends to travel, a new declaration must be submitted in its entirety.

Submit Cancellation EnquiryReview Refund Policy

Ref: ETA-CANCEL-2026. Document integrity verified via Protocol 9.